100 отзывов о Pitstop Performance

I’ve been coming to this shop for about a little over a year I brought in multiple cars for repairs and I gotta tell you these guys are Honest, and very competent mechanics, I don’t have anything negative to say, I’d recommend them to anyone needing any fix’s on they’re car, Thank you Pitstop for treating my 1994 Lincoln towncar with delicacy and competency

Vitaly and his team rock. They got me in the next day, installed a quality part, and showed me other problems with my Z. I greatly appreciate this, because I normally do my own work; I am visiting from out of town and had an emergency. Theyre kind, knowledgeable, and huge car enthusiasts. I would 100% come back and recommend them to friends and family.

Vitaly and his team at this maintenance and repair shop provide A1 service. No beating around the bush. I would recommend them 100x over. Just left their shop and it's always a professional and caring environment.

Бизнес ответил в Google · 27 марта 2026

Great service, good prices, always on time. They won't try to upsell you for stuff you don't need. I recommend this place

Бизнес ответил в Google · 7 августа 2016

Amazing team! Always ready to fix to help and always on time. Highly recommend!

Very informative and knowledgeable shop!

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Best mechanic I’ve been too in a while keeping everything real with you and honesty is a very big thing for me and everything was perfect

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Great customer service. I live in Gilbert and service my car there. It's worth the drive for me.

The best 👌

Honestly not the review i would've been writing abt 5 months ago I paid this shop to replaced the engine on my mazdaspeed 3, everything seemed fine at first until 3 weeks ago when I had the engine loose power and got the vehicle stuck on limp mode, turns out there was an oil leak on the oil filter housing which either the mechanic doing the fixed didn't care abt or didn't bother looking at which is wild considering they installed a new(used) engine, now looks like I had engine failure again due to oil deprivation, I'm extremely disappointed cuz this wasn't a cheap repair either 6k down the drain all due to negligence.... now I'm gonna have to replaced my motor yet again....for context the mechanic that looked at this engine told me the housing had been leaking for a while more than likely since the first engine failure which more than likely caused it(not their fault there) but this engine here failing over an oil leak I 100% hold them responsible on pure negligence..

Бизнес ответил в Google · 20 апреля 2026

Very professional and did a great job with the front lip

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They went above and beyond what I asked for. They did an incredible job on my car and kept it within the budget They promised me. I told them I wanted to keep my car after I had a wreck and didn't want to replace it. They put me into the schedule and Vitalik was able to help me out big time. He was realistic and told me what absolutely needed to be done versus what i thought had to be done. This saved me thousands. Pitstop Performance separates themselves from the dozens of automotive shops that have tried to rip me off and perform great service and timely updates. Go to this shop before you go anywhere else, they'll treat you right. I've known this shop for 7 years and will continue to go to them. Thank you Vitalik, Adrian and Allen and the rest of their crew for their hard work .

Бизнес ответил в Google · 27 марта 2026

Great team of guys that do great work. Took my 749i in and diagnosis and fix was on point. Honest, reputable establishment.

Бизнес ответил в Google · 27 марта 2026

This place has a ground level roll on alignment rack which is amazing for lowered cars. My Dart is super picky and they were very accommodating trying to make it as perfect as possible. Highly recommend.

Бизнес ответил в Google · 27 марта 2026

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Update: The shop’s response does not meaningfully acknowledge the concerns raised in my review. Rather than addressing the specific issues I described, the response largely reframes them as consequences of vehicle age or random part failure, which avoids engaging with the underlying problems of workmanship, communication, and trust. Additionally, the response repeatedly implies that because issues were eventually addressed or offered under warranty, the concerns themselves are invalid. This overlooks the fact that the frustration stemmed from having to identify problems myself, escalate issues to receive corrections, and being made to feel as though I was at fault for noticing legitimate issues. The emphasis on mileage and “random failures” also minimizes the pattern described in my review. While high-mileage vehicles can experience issues, that does not explain inconsistent information, incomplete inspections, or dismissive communication. These are service-quality concerns, not mechanical inevitabilities. Finally, their response does not acknowledge the breakdown in professionalism during the final interaction, where questions about my parts and the integrity of the work were met with defensiveness rather than explanation. Instead of recognizing this as a valid customer experience issue, the response concludes by restating accommodation efforts without addressing why trust was ultimately lost. Overall, their response focuses on defending the shop’s position rather than acknowledging or reflecting on the specific concerns raised, which reinforces the very issues of accountability and communication that led to the review in the first place. Original Review: Honestly, I am extremely disappointed in this shop. I have been coming here for around 2 years with my E36 M3, and they have been incredibly inconsistent. I had them replace my master cylinder and slave cylinder for brakes, and they not only did not do it correctly the first time, but also made me feel wrong when I found the master was leaking. It was not until the shop owner got involved that it was fixed. I additionally had my spark plugs to go in to be changed when they did a smoke test a while back, and their technician advised I keep the current ones in the car and assured me they were good. The day after, I inspected them to find they were burnt through the iode and the 6th plug was hand loose. Additionally, the shop manager assured me that there were no codes (in the process of chasing a misfire), and again, I went and bought my own scanner for BMWs specifically and found several codes relating to the misfire. In my most recent exchange, my idler pulley broke after an alternator repair after about 100-ish miles, and when I asked them, they didn't see the faulty part as the idle pulley needs to be removed to replace the alternator. Angel (the shop manager) said that part didn't need to be removed to fix the alternator. A blatant lie. All of this work makes me question why they charge manufacturer labor, not the actual time it takes to replace parts (which I would understand if they had corrected the first time around). In addition to this, I confronted the shop manager about why they had moved my own purchased parts from the floor of the vehicle, and he said to keep them safe. He moved the brake pads to the seat and left a camshaft position sensor on the floor, which sounds like looking through my parts for reasons he didn't care to explain. Instead, he said he was done with me and my issues regarding the shop and its integrity in their work. I really wanted to love this shop, but after being inconsistent, charging for time that isn't necessary for work for an incomplete job, while being dishonest and making it look like I was the problem, after paying thousands for work sucks as a repeated and long-time customer. I unfortunately would not recommend.

Бизнес ответил в Google · 17 января 2026

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