100 отзывов о Kunes RV of Janesville

It was an absolute pleasure working with Kunes of Janesville in purchasing our RV. Parker in sales surpassed our expectations and stayed later to accommodate for my husband‘s busy work schedule. He showed us only the Rv’s in our price range and helped us to determine the best RV for our needs. Mitch was very kind and helpful, Always getting back to us right away with any questions we had and worked us a fair deal. Jenesses stayed late and helped us with financing and took the time to explain everything to us as far as the warranty and payments. Shylo in the parts department helped us order additional items to help maintain our beautiful camper. Jeff and Tristin even delivered our camper right to our home for us! If you’re in the market to purchase an RV look no further than Kunes in Janesville!

Бизнес ответил в Google · 9 октября 2026

All people encountered where pleasant and knowledgeable

Бизнес ответил в Google · 2 октября 2026

Exceptional customer service! Thanks Jeff and Mitchell for a great experience!

Бизнес ответил в Google · 27 сентября 2026

What a great team! Helped me with everything from the best options to keeping an eye on my kid as I signed paperwork! Everyone was extremely informative and knowledgeable. Would definitely recommend Janesville as a great place to shop!

Бизнес ответил в Google · 26 сентября 2026

I was pleasantly surprised at how easy it is to do business with this Kuna’s location. I opted out of some options available to me and they handled it very professionally. I do have one post purchase issue with my Camper and they are investigating options for me. And the gift box that comes with a new Camper purchase is full of high-quality excellent starter RV camping supplies.

Бизнес ответил в Google · 25 сентября 2026

Great team. They worked effortlessly to l get me into a brand new camper! Couldn’t be happier with my experience

Бизнес ответил в Google · 15 сентября 2026

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Бизнес ответил в Google · 10 сентября 2026

If I could give 0 stars I would. This is honestly the worst company that you could deal with. At least this location. I bought a 2016 palomino Columbus July 3rd. I took it up to Nothern Wisconsin where I would be living in it and while I was travelling down the interstate the bedroom slide came out and could have caused an accident due to the negligent work that was done on the slide before I picked up the RV. I called the dealership to discuss the issue because they had just replaced the floor in that slide. I was told that I would receive a phone call back and I never did. The dealership in Wisconsin Rapids was nice enough to assist with that issue with no problems they said whoever did the work on the slide floor should have been fired . Another issue is the AC. After purchasing the RV, I had noticed that the RV was always hot. The only time I would get any kind of relief is at night. I had an arc Repair company come out where told me the as/C was shot. I called and called and would never get a call back. After receiving a phone call back I was told that they would put a second AC unit in it at half the cost. I did not want a second AC unit put in. I wanted a new AC unit because it was not working properly. After two months of back-and-forth, they finally agreed to replace the AC. One week ago they replaced the AC after 3 days the A\C blower motor quit working. I called and was told I’ll receive a phone call back and I have yet to hear back. Honestly, the worst experience I’ve ever had. DO NOT BUY FROM THIS LOCATION.

Бизнес ответил в Google · 10 сентября 2026

Great service and easy to work with. Finance will work with your budget and they are not pushy whatsoever. Oh and ask for Doug. He’s great.

Бизнес ответил в Google · 9 сентября 2026

Kunes Janesville has been a disappointment. Went in July 14 for a “POSSIBLE CONVERTER ISSUE”. We picked it up on the 21st after they told us that it was the battery disconnect…. Went to hook it up on the 24th for our camping trip and still no power except the air and microwave so we took it back and they talked us into buying a new battery because they said our levels were too low and admitted to not checking it the first visit . We get to my daughter’s birthday camping trip and we lose power and her cake, ice cream and all the food went bad. We dropped it back off on July 27th (after they said they couldn’t get us in until Wednesday and then magically had a Monday morning drop off available) for the third time and they actually did a full inspection and said they would have their best guy be assigned to it. The converter was the problem all along. …After over $200 in labor the first time and new battery the second time and the issue still wasn’t solved. 7/29- possible had the part- called to get warranty info. 7/31-needed warranty info again, told us they had to order the part. 8/3- my husband called in the morning and he was told the part wasn’t in and tracking was unavailable. I called later that day and I was told the part was in and it was in the bin in the garage for the next rotation in. 8/4- called to check the status and no part- no tracking. Hoping the next day by noon. 8/5- tracking shows ETA between 2-4 pm. 8/6- picked camper up. We had a missing wheel chalk, manager was on vacation and the other person in charge was “in a meeting” and unavailable when we picked it up.Fast forward until today, Shannon calls and tells us that warranty covered everything and “don’t worry about the $100 deductible because they mis diagnosed it.” He basically said screw you about refunding the first labor fee for turning a red knob. The converter or the battery were never checked the first trip. The customer service was poor, they were rude over the phone everytime we called and it ruined a birthday trip and costs us over $300 and three trips over a month long to fix the convertor that we told them was probably the problem before visit 1. They took no accountability that they screwed us for two visits and the cherry on top was them saying yes they have the part and then magically no the part is still out and no tracking available. We will never go back here and I wouldn’t recommend this place to anybody if they ever asked.

Бизнес ответил в Google · 2 сентября 2026

Service is so bad

Бизнес ответил в Google · 29 августа 2026

When I arrived at Kunes Janine, Doug, Parker and Taylor were very friendly and welcoming. Janine was very helpful and courteous and answered all of my questions. She went above and beyond by staying overtime to work on my paperwork. Doug was very helpful and patient while showing me the campers. He did a great job. He was a great salesman and tour guide. I enjoyed our conversation and the tour. Also… We had a slight problem with the instant water tank heater and the RV outside lights. Adam the service technician drove two hours to my RV resort and within a matter of minutes had the problems solved. Adam did an excellent job. He was very friendly and knowledgeable. We appreciate you, Adam. Many thanks.

Бизнес ответил в Google · 21 июля 2026

The staff was great to Work with they were friendly and very helpful with any questions we had. We are Great help from them.

Бизнес ответил в Google · 25 августа 2026

Doug found a camper with everything I wanted and within my price range. Austin was very informative when we picked it up!

Бизнес ответил в Google · 15 августа 2026

Not one to leave reviews, however I'll give credit where credit is due. That being said it was by far the best experience I've had at any dealership. The whole staff was friendly from the moment I walked in the door. Thanks to everyone there! I will definitely be using Kunes RV Janesville for any and all of my RV needs.

Бизнес ответил в Google · 12 августа 2026

Using AI and AI for texting about a serice issue was a never ending rabbit hole. Then the tech that was sent out cannot work on central air units for park models. Very dissapointing.

Бизнес ответил в Google · 29 июля 2026

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Бизнес ответил в Google · 26 июля 2026

Adam did a great job getting my Rv to the point that I could drive it to a service center. My only concern is how hard it is to talk to a person. The automated system needs an option to talk with a live person.

Бизнес ответил в Google · 24 июля 2026

Doug and Mitchell were very helpful. They offered us water and answered all of our questions. Even helped keep our kids entertained during our visit.

Бизнес ответил в Google · 21 июля 2026

Terrible communication from the sales staff. They had a camper listed for sale on social media, and on their website. I reached out to Jeffery with some questions. When I didn't hear back, I reached out to Carl with the same questions. He said he would look into the questions, and get right back to me. A few hours passed, and we decided to drive one hour each way to look at the unit, and get our answers to the question. When we got there (4-5 hours after Carl saying he would look into it) the unit was no longer available. We would not have wasted 2 hours driving if either of the salespeople were professional enough to return calls, and let us know the unit wasn't available. We will continue our RV search anywhere other than Kunes.

Бизнес ответил в Google · 27 июля 2026