Спросить Tailwind о Heaven Smoke Shop

Процент проблем
30.8%
12 из 39 отзывов — 1–2★чем ниже, тем лучше
3.7/5
▸Почему Issue Rate важнее среднего рейтинга?

Высокий средний балл может прятать реальные проблемы: бизнес с 4.6★ всё ещё может подводить каждого двадцатого клиента. Issue Rate — ровно эта доля: отзывы с 1–2★ от всех отзывов.

5-star
22
4-star
4
3-star
1
2-star
3низк.
1-star
9низк.
Количество заказов
0
Всего отзывов
39
Низкие оценки
12
?Как мы рассчитываем TailwindScore?
H
Розничная торговля

Heaven Smoke Shop

Агрегированная статистика со всех платформ

Google reviews
Процент проблем
30.77%
3.70/5

Почему Issue Rate важнее среднего рейтинга?

5-star
22
4-star
4
3-star
1
2-star
3
1-star
9
Всего отзывов
39
Низкие оценки
12

Рейтинг надёжности

Weak
Индекс доверия27/100

Сравнение с отраслью

чем ниже, тем лучше

Доля отзывов на 1–2★

Этот бизнес
30.8%
В среднем: Розничная торговля
8.6%
Все бизнесы на Tailwind
9.8%
Лучше, чем 3% компаний в Tailwind

Динамика рейтинга

Google

Средний рейтинг по платформам, по снимкам данных

3.03.54.04.51 апр.1 сент.Google 3.69

Последние отзывы

ZE
Zachery Ellingson
Sep 20, 2026
1/5

This place sells cheap, faulty products. They tell you they will give you a discount on a replacement. A whole $5 off a $20 lighter that is the same cheaply made brand that probably cost them $4 and will break if you drop it after 3 days of owning it. Ive dropped every lighter I have ever owned so if the first drop makes the thing break into 3 places, I don't want it. I definitely wouldn't ever pay you for something you could send back to the vendor as defective. You lost a customer over your poor customer treatment and your greed. Generation Rock is ran by a man with integrity and gratitude of his customers. This place had a bunch of scam artists asking each other what the price is on each and every item. They all ask each other. There is not 1 price enforcer. They all ask each other equally. Buyer be warned

GO
George O'Donnell
Apr 8, 2026
2/5

Person behind the counter was kinda rude I went to get senicas. And it was by far the most expensive IV been charged

ST
Stephanie Torres
Mar 28, 2026
3/5

So I’ve been going here since they opened and recently I bought a bundle of sage and it was so dry that I lit it one time and it wouldn’t go out and I told the owner if I would be able to exchange for something else since all the other ones looked dry too and he said no refunds but I just wanted to exchange it I never had any issues with any here before so I thought that was bad customer service since I was a regular customer I’m disappointed because I shouldn’t be out $4 for something that should’ve lasted awhile I had to throw it away fire hazard

KK
KIMBERLY K.
Mar 12, 2026
5/5

Great place to get all your smoking needs, Wide variety of everything. The guys working there are helpful.

AB
Antonette Barrett
Dec 2, 2025
5/5

It was awesome. Friendly representative and fair prices...good experience all together

Фото из отзыва
ZS
Zachary Solero
Nov 1, 2025
5/5

These are good boys. Good deals.

KZ
Kelly Zuelke
Oct 29, 2025
1/5

Changes prices 24/7 and 2 geek bars i bought for 40$ each did not work

SC
shianne carr
Sep 18, 2025
5/5

The people that own this place are so friendly and family oriented, and they have a lot more to offer than just smoke items, I come to grab incense, sage and even nice roll on perfume. Everyone here is super helpful and inviting and I’m happy I found a new local smoke shop 💜

LY
Lea Young
Aug 30, 2025
5/5

One stop shop for all everything u need.

JT
Jimmy the Greek
Apr 25, 2025
1/5

Без текста

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